I just had my first visit with GARP and it was a good experience, the staff was friendly and understanding, the service was concluded quickly and the office was clean, seating inside was provided, with a water cooler and reading material. I saw a tv but I didn't try it. Bathroom was there but I didn't use it, wasn't there long enough. They have multiple smog machines and one went down but they still got my vehicle done in decent time. Used coupon on smog tips website and saved me some money. I would give 5 stars but it's just my first visit, maybe later.