I was very happy with the help I received. When I first got there I had to wait a few minutes, Looked around and noticed pamphlets for workshops on "getting to know your car, for Women". I thought that was way cool. But unfortunately the class was last week, although there was still a lot of good info inside. Okay, so when I went up to the counter and explained that my car didn't pass smog, I was told not to worry and he gave me options with estimates.Short story longer, The mechanics were easily able to fix it after they did the Diagnostic test, annnnd that's all he charged me for! Excellent service, very fair and honest!